2 comments

I bought a 2008 dodge nitro, after driving it for a week the brake stated to make sounds, took it back three times they told me that all use cars have some problems, they did not fix it . They were only concern about the amount of repair not making sure the customers is satify with the purchase or thier service, which is the worst i have encounted. My recommadation is that if you don't want to get taken or ripped off do not buy a car from CARMAX.This was my first and last time buying a car from them.

Monetary Loss: $200.

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Anonymous
#258566

I had similiar experience they never fixed my car when i would take to get checked for check engine light. Now my car has a busted engine and i had to take it to another dealer because carmax DOES NOT FIX ANY PROBLEMS!!!

carmaxccr
#229178

Good Afternoon,

We have received your complaint at CarMax's home office. Please give us a call at 800-519-1511. We would like to discuss your brake concerns. Thank you!

Sincerely,

CarMax Customer Relations

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