So to keep things short, I bought a car from Carmax in June of 2012. When I bought the car I drove it for maybe 5 miles before I had to send it to their shop.
This went on for 3-4 weeks. First time I had the car go to the shop they had to replace the windshield because it had a faulty repair done to it. The second time the replaced the entire front end bearings. The third time the A/C went out.
The fourth time they didnt charge the A/C so I had to turn around and give it right back to them. So basically as you can see I worked with them when the car was basically rebuilt. So in February of 2013 I lost my job and let them know I would be falling behind in payments until I could get another one. I recently obtained a new job and let them know, but now they wont work with me.
I told them I get paid on Monday or Tuesday of this upcoming week and they will not give me 2 days to catch the car up.
I cannot understand why I was supposed to be so understanding and work with them when they sold me an obvious lemon, but I ask for 2 days to get my check and they threaten me with repossession. Never do business with this company.
Product or Service Mentioned: Carmax Repair.
Monetary Loss: $12000.