Please listen to my warning so you don't have a similar problem, as Carmax will not help you.

I have a car that is under warranty until I reach 150,000 miles.Currently my car shuts off when i'm driving, Carmax can't fix my car they sent me to dodge.

Dodge can't find a diagnose for why my car shuts off and has replaced numerous parts. End result Carmax offers to buy me out for half of the cars current blue book. Also they're almost impossible to sue because they're printed warranty is 5 day return no question asked or 30 days 1,000 miles. There maxcare is only a service warranty and will not hold up in court.

They are not selling you a certified vehicle as they tell you. It's only Carmax certified which means nothing in court, as it has no standards.

BEWARE.I now owe on an unsafe, infix able vehicle and I can't even sue them.

Monetary Loss: $35000.

Had an Experience with Carmax?

Write a review


Terms of Service
Post Comment
Washington, District Of Columbia, United States #824330

I wish you had read one of my hundreds of replies before you purchased your Dodge, although you may have possibly purchased it before my reply to a post about a year ago.Anyway, carmax does a 125 point inspection, which means they go through a checklist which means squat.

It doesn't mean they repair all that needs fixing!

Never, ever compare their inspection to lets say a "certified used Toyota"!Its just a trick to make the customer feel at ease.

to r***ader Valencia, California, United States #828208

I wish I had read your comments too.I'm going through a major headache with this Warranty Group.

No where in the contract does it say I have to pay the difference of the repair cost if TWG isn't willing to pay full difference.

Carmax won't give me a copy of the actual check list, all they are saying is that the certificate I have is all I get.So now I'm being told that I have to pay a difference of $1500 for my transmission.

You May Also Like

Forest River Work and Play nothing but Junk!! Forest River "Wow...I really don't know where to begin with the nightmare that you both have put us through, so I'll start at the beginning. January 10, 2014 we ordered a 2014 Forest..." Read more Forest River - Undersized Axles!!! Forest River "We bought a 2013 Forest River Cherokee pull behind trailer and took one trip in it and when we were on our way back home we stopped and noticed our..." Read more Forest River - Water leak, no help! Forest River "Purchased 5/20/17, drove home, opened to find full of water, contacted Horizon RV, told to use warranty, Horizon RV attempted to fix 2x, still leaked, took to local dealer, tried..." Read more Carmax - Shady Work on Car Carmax "Did not have the car for a week when check engine light came on. Car was never cleaned, prepped, detailed. Apparently detailing is not getting all smudges off leather, that's..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Little Caesars - Bad ownership service Little Caesars "Well someone in this city of chicago has taken to much of a chance to sabation a company as well as the pepole of this serivce health by calling in..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more