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I lost my job 8 months into my car loan. I have advised CAR MAX of this; my car note is $612/mo.

This is a high payment for someone who is unemployed so I try to make 1/2 a payment each time I get my unemployment check. They locked me out of my account once I got 2 payments past due so I could not see what was due and any fees I had incurred. I had to file a complaint at the Federal Trade Commission- then I was allowed to access my account online.

Each time I call, I am told something different, different status.

They do not try to work with you. I then received a notice that I was in default of my contract and they could accelerate the loan despite catching up the payments. Why would anyone want to deal with an agency who is unsympathetic??? DO NOT FINANCE WITH THEM.

I would not have financed with them but thought it would be better since I purchased the car via Car Max.

Monetary Loss: $30000.

Location: Kennesaw, Georgia

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Lovey Dso

At no point and time, if you have paperless statements should any credit institution barr you from seeing your account/payment information. As I stated in my prior statement, I made 1/2 payments WITH MY UNEMPLOYMENT check. So, I do receive benefits and have attempted to pay my car not despite the situation.

Guest

Hate to tell you this but any finance company would do the same thing, I work in the finance department for a large dealership and no bank or financing institution is going to give you a break because you lost your job.

Best thing to do is turn the car in if you can't afford it and eat whatever negative equity there is. At 612 a month you either bought to much car to begin with and are not a smart shopper, or had a very bad job that offered no unemployment benefits.

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