Carmax - Treated us good while twisting the knife in our backs
on ughtaugust 26,2009 my son bought a 2002 nissan altama.within 6 months the head gaskit hed to be replaced.
the machanic that had it hooked up to the computor also said that their may be a small crack in the head. thats just great! well a few months down the road & several quarts of oil my son tells me that something bad is going on with his car. i told him if he thought it to a nissan dealer & hook it up to a computer.thats when it hit the fan.nissan said he needed a new motor!
that did it righht there. i told him were going back to carmax. upon arrival i asked to speek to the manager. he took my son & i to one of those famous little cubicles where they *** the first time.i informed the manger all the recipts my son had collected.
he didint want to see them. but when i pulled out the carmax check list i showed him that there is no where on thatshowes that a compuyer was never pluged into the car to have a dionostics checked done on the car. thats when the managers arragence hit high gear. j asked him if we could worked out some kind of a trade.
he rather quickly said no. so i said in your commercals you by our car even if you dont by one one of thers he said sure ill giv you $50 bucks for the car. thats when when my son& i got up & left.
vowing we will never return and we would sprrad the word on how they do business.do your self a favor && never shop @ carmax espicaly the rivergate store !!!