4075 Mallory Ln, Franklin, TN 37067, USA
Not resolved

Auction prices for your car. The auction they referred to as a dealer only auction were both new and used car dealers go to sell and buy vehicles.

They pay both a buy and sell fee at these auctions. Now having said that, Carmax only allows this average $$ for your trade. Then they claimed to use the Kelly Blue book value if their value is higher. I was shown my value at another dealer and it was almost $2000 higher than Carmax!

I read my "offer" from Carmax... the value as based on a car in just "good condition" NOT excellent . Then they have the audacity to charge the highest value for their car....the excellent price. Do your homework before going to Carmax.

You can get hundreds if not thousands more for your trade going elsewhere . Tony B Franklin, TN

Product or Service Mentioned: Carmax Trade-in.

Reason of review: Pricing issue.

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