
Carmax Reviews in Dallas, Texas
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Carmax review in Dallas, Texas: Car Max sold me a wrecked vehicle, but said it was never wrecked
- Crooks
- Deceit
I'm so sorry. My best advice is to get rid of that piece of junk & trade it in on a new or FACTORY certified used car.
You will eat a few grand, but you will be making payments on a car that you can rely on.
Tell everyone you know. don't ever stop.
Didn't hit a curb or anything like that. The tires started chewing off from the side, not along the tread only a few days later.
That truck you liked had a "great price" because there were probably issues that needed to be fixed!
Thank you for grammar lesson, CarMax corporate, this is a prime example of what CarMax is now, versus what it used to be. 6 years ago, theres no way that piece of *** would have made it to the front lot.
So sorry to hear you've had a problem! We'd like to help. Please call our Customer Relations department at (800)519-1511.
Ringmaster has it right
Phyical Damage is Not a worn out / defective part and is seldom covered by any Warr. Dealer or After Market.
So if a gravel truck slung rocks and broke your head light lamp out, Would you gather the pieces up and present them to the dealer and expect a new Head light Lamp Free? If you had a 1 month old NEW Car and some flying object went through the Radiator, You insurance might Pay, But the Dealer will not Warr.
The repair for Free. Sorry but CarMax / Extended Warr folks can reject this claim.
CARMAX RUDE NON-PROFESSIONAL SALES MANAGER
We apologize for any inconvenience during your transaction. We would like to talk with you about your experience and also see what we can do to help moving forward. Please give us a call at our home office, 800-519-1511 M-F 8:30am-8pm EST. We will be closed for the holiday on December 31st. We hope to hear from you.
Warm Regards,
CarMax Customer Relations
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FYI, carmax has RETURNED transfer fees to customers! If they do it for some customers then DEMAND they do it for you!
I have been looking for a vehicle since last october. I have visited the Winston Salem store twice and recently purchased a very nice vehicle with low payments.
The vehicle was exactly what was described to me and both times the sales people were very nice and the process was very professional. Drove 4 hours, but it was well worth the trip !!!!
We received your complaint here at our Home Office. We would like to ask you some additional questions about your experience. Please contact us at 800-519-1511 to file a complaint with our Customer Relations department.
Thank you,
CarMax Customer Relations