State: Texas Product: Carmax Trade-in Clear all filters (4 of 37 reviews match)
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The word "CarMax" stands for manipulating the deal to get Maximum profit on your Car. I bought a 2005 Toyota Sienna LE with 84,000 miles, two years ago for their "no-haggle" $12,500 price tag, plus paid $2,000 for an extended warranty as well as financing it through...
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11 comments
Frankie S
#729093

tom folliard, is it really neccessary for carmax management to get on it's employees if they forget their belt? I mean is it really that important to wear a belt to work to look presentable?

tom, do you realize how many employees you have that are doing what you want for free?

How can you include all the daily tasks a sales person has to do, and pay them commission? In my opinion, you are one greedy S.O.B.

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Review
#435534 Review #435534 is a subjective opinion of poster.
Service
Carmax Trade-in
Loss
$3000
On December 18, 2012, I purchased following vehicle: Year 2012; KIA, Forte; VIN: Number KNAFT4A20C5480134 After Trade-in my Mercury, Grand Marquis, 2008, I paid $7,166.51 and got financed by Carmax.I had two sales consultant named Ms Darlene Brown and Mr. Gus...
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4 comments
Frankie S
#608729

Anonymous, How did you make out with carmax?

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Review
#372194 Review #372194 is a subjective opinion of poster.
Service
Carmax Trade-in
Loss
$18000
I went to this store because I found a decent price on a truck. When it came to the appraisal on my trade in, they tried to low-ball me big time. They were thousands under the KBB and NADA values. They tried to quote the saving in sales tax along with their pathetic...
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3 comments
Anonymous
#538524

It is a joke, a great joke. Tom the CEO is still laughing all the way to the bank!

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Review
#317265 Review #317265 is a subjective opinion of poster.
Service
Carmax Trade-in
I'm ammazed to review all of the many complaints of consumers at Carmax. I was thinking of trading my 2007 Mercedes C230 for a C300 from carmax. After having my car appraised I immediately researched the comparison of KBB trade-in value. It was below the the lowest...
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1 comment
CarMaxCCR
#263241

Please call our Home Office at 800-519-1511, Monday-Friday, 8:30a.m.-8:00p.m. (EST). We would like to hear more about your experience.

Sincerely,

CarMax Customer Relations

Review
#227484 Review #227484 is a subjective opinion of poster.
Service
Carmax Trade-in
Loss
$500

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
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