State: Texas Product: Carmax Customer Care Clear all filters (4 of 47 reviews match)
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Carmax in San Antonio, Texas - Didn't help,rude bad,unhappy

1.0
Details
Sales person didnt know what she was doing.manger was rude.on 7,18,2017 we was told one thing about down payment.today 8,3,2017 the main salesman brandon was not there.everything was bad.gainesville fl.
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Review
#1083129 Review #1083129 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Poor customer service
2.7
Details
Carmax Customer Care Review from San Antonio, Texas
Now DMV don't show a theft report on pickup also I know they at car max altered my title by it putting ta seller name on title so that they can back out of their purchase guarantee ... Man what Schlick beware of crooked deal making with carmax by the way I sold pickup...
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Review
#870727 Review #870727 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Pricing issue
I purchased a car from carmax and took it home and cigarette smoke and took it back the same day. They tried replacing the air cabin filter and Ion or ozone machine cleaning but did not work - So turned car back in under the 5 day no questions but was surprised have to...
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Review
#858364 Review #858364 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Return, Exchange or Cancellation Policy
I left a VM for the service dept at 7:36 this morning...I called back @ 1:30 because no one every called me.Lesley is a really bad listener...I stated my name, year, make and model of my vehicle and explained the issue I was having with my vehicle. She asked if I...
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1 comment
Anonymous
#1145378

If you have maxcare take it t the dealer, not carmax. whatever you do, dont let them work on it.

Review
#829864 Review #829864 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Poor customer service

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Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
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