State: Tennessee Product: Carmax Oil Change Clear all filters (2 of 38 reviews match)
filters
State:
City:
Show
Product:
November 25, 2011, I took my vehicle to CarMax located in Memphis, Tennessee for a wheel rotation and balance. I told the customer service rep, if I need an alignment go ahead and perform the test. The customer rep replied, I you want an alignment another appointment ...
View full review
1 comment
Anonymous
#382595

So sorry to hear you've had a frustrating experience. I invite you to call our Customer Relations Team to discuss your experience -- 800-519-1511 8:30a-8p M-F EST.

Review
#277324 Review #277324 is a subjective opinion of poster.
Service
Carmax Oil Change
My husband and I bought a Volkswagon Passat with about 18,000 miles from Carmax a little over a year ago. We also bought the extended warranty. What a joke that is! On a recent trip, the oil light went off and the warning system said to stop driving the car--which...
View full review
4 comments
TheIceGuy
#204410

yeah, one of those dealers just opened up where im from. I applied there, and they were about to hire me as a mechanic.

I never went to school to be a mechanic, or anything.

I know how to change oil, and do regular maintenance on MY car, but i couldnt believe they were going to hire me with no prior experience. I knew it was a rackett then..

View more comments
Review
#204154 Review #204154 is a subjective opinion of poster.
Service
Carmax Oil Change

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 99 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews