State: Tennessee Product: Carmax Car Repair Clear all filters (1 of 25 reviews match)
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Update by user Oct 20, 2016

Its week 6. The car got to a shop this week. Now we have to wait to see if Maxcare will honor the warranty.

Original review posted by user Sep 20, 2016

Yes I bought the extended warranty from a used car dealer. My mistake. But I had hoped Carmax would be a better choice for this. We have had our 2011 Smart in their shop twice before. We just told: 1) these cars make this noise, and 2) they run hot like this. Now it...
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Review
#922271 Review #922271 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Service manager
  • Deceit
  • That the car still has not been fixed
Reason of review
Poor customer service
Loss
$11000
Preferred solution
Deliver product or service ordered

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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