What don't people understand about this place? Especially with the amount of information available to them, why would you shop here?
From the employee to the customer, this organization has horrible reviews. They care about their earnings per share and dividends per share, nothing more. But you don't have to take just my word for it; go see what fellow consumers are saying..... They sell an overpriced, inferior product and do not care about taking care of their customers on any level.
With all of the other options available when purchasing a used vehicle, it would certainly pay to research and deal with another entity. Places like CarMax are why the industry has such a stigma attached to it.