Not resolved
Customer service
Product or Service Quality

I don’t recommend Camax Orlando to sell your car. I got a quote for my Lexus RC 350 Sport 2016.

The car had 10,200 miles, barely used looks new, no repairs no dents. They gave me a quote 31,000 dollars. When I asked the tear they gave me based on kbb they told me they can. I knew they gave me a quote for fair, because I did my research.

I left the place, login on Carvana and they gave me a quote for 35,400.

Went today to Lexus to paid off the lease and they honored the Carvana quote. Needlessly to say that Carmax didn’t gave me a correct quote and when I asked questions to now why the quote was low they don’t give answers.

Product or Service Mentioned: Carmax Car Trade-In Estimate.

Reason of review: Pricing issue.

Company wrote 0 private or public responses to the review from Mar 13.
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