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Buyer beware! I purchased a 2007 Jeep Commander with only 16,000 miles with a like new interior and exterior.

It wasnt until the next day that I noticed several rust spots with road salt residue around the engine compartment. This really got my attention so I began looking under the car and to my surprise it was covered with rust! I took it back to Carmax and explained to them that the car they had sold me had sever rust on the under carriage and in my opinion should have never been sold. They took a look at it and said the car passes carmax inspection and is considered a perfectly good car.

I took the car to 3 independent mechanics and all told me to walk away. I asked carmax to help me find a rust free 4x4 Jeep Commander and they couldn't. I continued to do my own research with the assistance of the Carmax website which provides a free carfax report with each car listed online. Guess what, every 4x4 Jeep Commander listed online was a fleet vehicle from a rental company located in the north!!!

I have three words to describe a used Carmax 4x4, rust, rust and more rust! When you see salt around the engine block area they call it cleaning solution! They honored the 5-day walk away policy only because they couldn't fine a rust free car to replace the rusted car they sold with a straight face.

I will never set foot on a carmax lot again.

Location: Oak Brook, Illinois

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Had the same thing happen to me. Bought a 06 Chevy Trailblazer.

Got it home, looked at the undercarriage, it was a rust bucket. I took it back the next day. I asked where it came from- New York state, on of the worse for road salt.

I have noticed that a lot of their cars are indeed fleet from the north. Before the purchase ask where it came from!

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