8200 120th Ave, Kenosha, WI 53142
Not resolved

I trade my Nissan titan se crew 2009 with a little over 128,000 miles in good condition and they offered me only $7500.i checked on Kelly blue book and could have gotten over $10,000 for it.i traded it for a 2015 dodge ram 1500 Laramie crew cab loaded.very nice truck,but with a lot of problems the truck was sold to me for $35,000 but used the trade for my truck for down payment.before I paid $12,000 to get my truck perfect,seems to me this truck with only 10,050 miles sold to me but on the sticker miles was 11,000 miles so someone tampered with the odometer and whatever other problems that could incurred.when I took it to check the lights on the truck CarMax said they called dodge service department to talk to the service department to check but never called.after I picked up the truck,i went to palmen dodge in Kenosha Wisconsin and told me that the warranty on the truck expired because of the years not the mileage.carmax never called them.carmax says that they checked the truck but never did.just 2 weeks ago I felt it ride funny so I took it to firestone tire and auto care and they said they checked the alignment and found that it was leaking oil under the bottom.they thought it was the oil filter or pan but it was the front shock on the right passenger side.i took it and told CarMax.they checked and said that I had to pay $60 for the mechanics to check it and a $250 deductible to fix it,which doesn't makes sense.carmax didn't not want to fix the truck.i bought the truck on may 21,2019.there is no way a truck have that many problems with under 15,000 miles.it is practicially new truck with these problems.what other problems CarMax failed to disclose.please ladies and gentlemen,if you want to buy,never buy from CarMax.this is another reason of how they can rip you off big time

Reason of review: Damaged or defective.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

  • Defected Vehicles
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