filters
State:
Show
City:
Show
Product:
Show
I do not like how you are taking care of service work on my vehicle. You tell me its covered under my max care warrenty. Then you call me an want $400 more for these same parts. I brought my vehicle in because the service light was on. I was told that was covered. I...
Read more
Anonymous
PJ Stanwood

I'm reviewing how customers have been treated with Warrenty Issues. I'm in the middle of a purchase with Carmax - due to the large number of negative reviews i've cancelled th...

Anonymous
Anonymous

Extended warranties are not extended warranties. Do not fall for this song and dance. They are like insurance companies, Delay and Deny. Save your money and get things fixed y...

2.2
Merriam, Kansas
I didn't like
  • Being lied to
#1443041
Show

Carmax in Memphis, Tennessee - Won’t even give you Kelly Blue book value

Don’t waste your time or gas going to Carmax,I’m a 2nd owner of a 2011 vehicle, low mileage they $2800 below Blue Book and had the same vehicle on their lot for 2 1/2 times more selling price Damn Thieves I
2.0
Details
Customer service
Discounts and Special Offers
Staff
Value for money
Website
#1439318
everyone i interacted with at this location was great (only reason they’re getting any stars). got the car i wanted, no problem. i asked plenty of questions, checked the car out, etc. however, a month and a day later (conveniently out of the 30 day warranty), all of a...
Read more
Anonymous
Anonymous

You bought a Audi. Enough said.

3.0
Product
#1432727

I recently purchased a 2015 Infinity Q50 with 7k miles on it from Car Max. Unfortunately it was at night and when I had the chance to look at it closer the next day, I noticed that it had been wrecked. I was told based on a Car Fax report that it hadn't. I took it back...
Read more
Anonymous
Tom

I guess you don't really need a lecture at this point, but I'd bet you will examine your next auto purchase in person and up close. We've all committed errors in judgment rega...

1.3
I didn't like
  • Refused to properly repair the vehicle they sold me
#1432121
Show

Carmax - Commercial

The guy who does the carmax commercials has to go. I would not buy from you just because of your commercials
#1430907
You should never trade your car to Car Max Here is why I had a 2007 Toyota Camry with 130,913 miles on the odometer all miles are original and not tampered with and odometer was never replaced and never broke The KBB value is 2,590 but car max only offered 1000 and...
Read more
#1424490
My car got towed Tuesday, November 13, 2018 to a repair facility [International Auto] a third party repair shop accredited by Carmax through my extended warranty Maxcare. I did not receive a rental until that Friday after making several attempts to contact enterprise,...
Read more
Anonymous
Jon

Don't be fooled they are Circuit City

1.0
#1409675
I purchase a Mitsubishi Gallant in 2004 which was paid in full. the dealership put all this warranty on the vehicle that was not authorize because the vehicle was a gift and it was being driven to another State. the salesman told me that the application has not been...
Read more
1.7
I didn't like
  • Way they lied to me
#1408665
Arranged financing through Carmax and paid for a transfer of a vehicle. This was a less than pleasurable experience, resulting in multiple telephone calls. 13 days after receiving notice the vehicle was shipped, I happened to get a call from Carmax representative...
Read more
2.3
I liked
  • Ease of shoipping from home
I didn't like
  • Selling of my car i paid to transfer
#1407457

Car wont start and we purchased a pricey add on warranty when we bought the vehicle 9 months ago ( which I was against ) ...... and this is why ....... We have emergency road side service , but we were charged for towing ( why have it ???) for a 25 mile tow to nearest...
Read more
#1387351