I bought a 2011 Mustang gt from carmax for not even two months down the road my clutch started acting up.Then I took it to car max and they ran a diagnosis on the car and they didn't charge me for the diagnosis.
They told me they will take my car to a Ford dealership and will pay for the transmission drop. But if the clutch is damage then I will have to pay out of pocket which the dealership will charge me over two thousand dollars. But I took it to my mechanic and he knows about fords and he'll charge less than what carmax is telling me.
I thought the service department was helping me out until he called me with an attitude and told me to bring my car to them.The only reason why they called cause a Co worker was looking to buy a Mercedes Benz from them but when she asked them will she have problems with her car two months down the road they couldn't answer her