State: North Carolina Product: Carmax Customer Care Clear all filters (3 of 47 reviews match)
filters
State:
City:
Show
Product:

Carmax in Gastonia, North Carolina - Bad bad service !

I bought the car and the service was very nasty!
View full review
Review
#1564582 Review #1564582 is a subjective opinion of poster.
Service
Carmax Customer Care
Pros
  • Was very sad and nobody in company helped me
Cons
  • Return policy
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund

Carmax in Shelby, North Carolina - Short Changed

Two months ago I opted to buy a car fro the Gastonia NC dealership and what a mistake that was. This company sold me a $499.99 dollar remote starter to be installed at Freeman's Stereo. When I got to the store I wanted to compare different brands and prices. I found one with better features for 139.00 less. We called the manager of Carmax and not only did he approve the install of the upgraded unit but told me that within six weeks I would get a check for the difference. Well it hasn't come and I guess they are pissed for me telling the public that they sold me a cart that had been wrecked as nobody returns my phone calls. DON'T BUY A CAR FROM THIS COMPANY!
View full review
Review
#1469299 Review #1469299 is a subjective opinion of poster.
Service
Carmax Customer Care

Carmax Customer Care Review

Carmax - Simple Review #1473020044
AFTER GOING TO DIFFERENT DEALER SHIPS CAR MAXX GAVE BY BEST OFF WITH A MUCH LOWER DOWN PAYMENT. CHUCK C OF THE GREENSBORO NC STORE TOOK GOOD CARE IF ME. GUESS I NO WHERE ILL BE BUYING MY NEXT VEHICLE GROM
View full review
Review
#913019 Review #913019 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Good customer service

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 98 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews