Dont buy a vehicle from carmax!!!!! They tell you they do a 100 and some point inspection on their vehicles, but in reality they dont do s...
I bought a truck there and with in six days it broke down in the middle of the freeway. So i couldn't return it because it was over the five days return policy, so they tow the truck to their "shop" which is not real shop, it took them 4 days to figure out the problem, on top of that problem it had about 7 more details that they were going to fix! They had the truck for 5 days not including the weekend and only got it to run again and that's because I had to call and complain about their service, and they did not took care of the other details!!! Oooohhhh yeah and almost forgot, somebody from their services dep.
Put a nice dent and scratch on the driver door!!! Imagine how pissed I was!! So i made another appoint. so they can repair the dent and scratch their worthless services crew did.
Now I take it on tuesday to only take care of four little repairs such as the scratch, the console lose, check brakes and sunroof cover adjust!!! Its friday and I just got a call from the " service crew" and they tell me that still not ready, after four days, and only four little details they need to do!!! So what im saying is that Don'T buy from carmax because they do not do professional inspections on their vehicles (they just want to sell, its all about numbers) and their service dept.
Is totally worthless and unprofessional, they hire college kids and not certified techs. There is nothing i can do know but to wait for my truck, and i hope nothing else is wrong with it because my 30 warranty is about to expire!!!!!!!!!!!
Product or Service Mentioned: Carmax Repair.