State: Nevada City: Las Vegas Product: Carmax Trade-in Clear all filters (1 of 37 reviews match)
I went to the Henderson, NV store to purchase a 2000 Grand Prix. It was atleast $2000 overpriced, but I wanted the Daytona trim package. So, I was willing to overpay for the car as long as I got a decent price for my trade-in. When the "offer" came back $3000 below...
View full review

I know this an old review but I had this exact same experience today. Got the "non negotiable" offer thousands less than nada kbb etc put in rough shape.

I told them too that if they upped the price $1010 that would at least satisfy my my current loan on the car, still below value but would spend the 25k on the car I was interested in. No budge just bs apologies and "we don't want to insult you" well ya did and I made it perfectly clear that they had for sale almost the exact same car on their lot same mileage and all for 16k and change and I was offered 7k for my very meticulously overmaintained vehicle. Which they found no flaws in might I add. Go f%$& yourself carmax.

I and everyone I will inform of this will never use your store...

Ever. And the prices are not a non negotiate price on their vehicles as they are grossly overpriced to begin with

View more comments
#208166 Review #208166 is a subjective opinion of poster.
Carmax Trade-in

Contact Carmax Customer Service

Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
(800) 519-1511
All Carmax Contacts

Carmax Reviews

  1. 152 reviews
  2. 98 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews