Carmax Reviews in Las Vegas, Nevada
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(23 of 1165 reviews match)
Latest review first
Carmax review in Las Vegas, Nevada: Can I trust them
wow $4,000 of warranty repairs 600 out of my own pocket and one of the components that they replaced is broken 2 months later the manager hasn't called me back yet
I purchased a car from Carmax 1 year ago and thankfully I purchased the extended warranty. When it was time to renew my registration, I discovered that the car will not pass smog. I took it to Carmax and the service department was horrible... they told me to let the...
Very simple complaint. They buy your car for a low price and resell it for a much higher price then the competition. They are selling my car for 4k more than they gave me. That is a higher profit margin than most car dealers get. No wonder they are an expanding...
Reason of review
I haven't had a problem with carmax. I had terrible credit and couldn't get approved anywhere without a lot of money down. Carmax approved me for just $700 down. My interest rate was high but I had a 524 credit score so that was expected. They put me in a car when...
Reason of review
Good customer service
This review is about CarMax and its policy, attitude toward Veteran customers that is taught from the TOP down to ignore and exhibit the "If we don't sell it to you" we will sell it eventually to someone. I was shocked, blown away with the I don't give a *** attitude....
- Vehicle selection
- No veteran discounts
Reason of review
Carmax - Repair Review
Do not ever buy any car or get any service repairs done....On the wast sahara store mike and james fixed my daughter csr a day latr thee engine started smoking and caught on fire....contact channel news 12 they will have investigators look into it...They said it was a very serious matter.
5/08/13 I took my 90 year old step dads car to sell, it was a 2005 grand marquis with only 22,000 miles it was worth $14,000 retail and they offered $7,000 the next day I called and asked if we sell them the car can we have a ride home which was 3 1/2 miles from their...
The customer service department flat out lied to me consistently for 8 days. The service advisor had absolutely no clue of what was going on. The manager, Sam was unprofessional, condescending, unfriendly and provided zero assistance or resolution to my issues. In...
My husband and I purchased a vehicle from Car Max. We paid $200 to have ship from another state waited 2 weeks for delivery and on the day that we went to pick it up on the way home the car broke down and we had to wait almost a month before we got the car back. The...
Carmax review in Las Vegas, Nevada: All for profit
Took my vehicle to carmax to have it appraised and was looking at purchasing a vehicle but first for the appraisal. It was thousands less than a fair trade in value and the car was in good to excellent condition. They had a couple on the lot that had fewer options and more miles for retail price. So they wanted to make $8-$12k off of my car alone. They pride themselves on the no haggle thing but if you look at most of the cars on the lot .... they are priced over retail....several are so over retail for a used car you can go get a new one of the same model for another thousand or so. Why no buy new I thought so I went to a new dealership got a fair trade in price and a brand new car for 1500 more for the same model that carmax had only 3 years newer and no miles.....not to mention a brand new warranty. If you are in the market for a used car shop around chances are you will get a better deal on a brand new car. Carmax is for the birds....to drop bombs on!
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