My wife paid off her car and gave it to our son so she was shopping for another one at carmax San diego. Found the one she wanted and applied for it.
The loan came back with 18-20% interest and came to find out that the carmax rep (Elliot Stepsnof) processed her loan inquiries 16 times without her discreation which affected her credit score. She called Carmax and they said they couldnt do anything about it. They only said it will drop off in a year. F that!
You’re dealing with people lives here!!!
We demand disciplinary action on the employee immediately and compensation. I got my car here and even brought my father in for a car with no issues.
Product or Service Mentioned: Carmax Loan.