State: Missouri Product: Carmax Oil Change Clear all filters (2 of 38 reviews match)
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Product:
3.9
Details
Bought a car 3 mos ago from Carmax with 35000 miles on it and had to have it towed in because it overheated. They said it needed a cooling fan. It was there for a week waiting for parts. While there they said it was leaking oil and they put a dye in and said to...
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1 comment
Anonymous
#1038892

Tell them you will go to the State Attorney General's Office

Review
#704292 Review #704292 is a subjective opinion of poster.
Service
Carmax Oil Change
Cons
  • Deceit
  • Service dept resa
Reason of review
Poor customer service
Preferred solution
Fix the car and give it back and if they want to replace unbroken parts do it but don't charge me
I worked for Carmax nearly eight months as an "MA4" (mechanical associate 4) and was fired for what I thought was unfair and seemed to be quite biased and political. The way the shop works is different teams of techs work in different "zones". These zones consist of...
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6 comments
Sharrie
#1701216

Yep, if they don't like you, they will fire you.

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Review
#513596 Review #513596 is a subjective opinion of poster.
Service
Carmax Oil Change

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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