MAY OF 2016....Carmax sold my husband a car with three recalls. The closer talked fast and low so we couldn't hear what she was saying.
We could never have bought a car with one recall much less one with 3 RECALLS. Still trying to get manufactorer to fix it! They are dishonest people at CarMax don't BUY A CAR FROM THEM! I'm writing the head of Mercedes next -- this is crazy riding around daily at risk of serious injury or death.
This is not fair at all. My mom had bought a car from them previously so we thought it was ok -- not so I will NEVER BUY ANOTHER CAR OR RECOMMEND THEM TO ANYONE There should be a way to sue CARMAX for their participation in the perpetration of fraud on innocent customers.
They were sure to include a no responsibility clause so you can't sue them. This is just wrong.
Product or Service Mentioned: Mercedes Benz Car.
Reason of review: Not as described/ advertised.
Monetary Loss: $20000.
Preferred solution: provide me with a safe rental car until the car is fixed by the manufacturer.