State: Maryland City: East Riverdale Product: Carmax Oil Change Clear all filters (1 of 38 reviews match)
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Carmax - Oil Change Review from East Riverdale, Maryland

Laurel Maryland Purchased a 2006 Impala in August 2014. Since that time its been in the shop more than on the street. They kept my car for almost 3 weeks and affter two days the problem is back. After going above the Advisor to the Service Manager then i realized that the Technicians only can do basic such as oil change, tires, alignment and tuneups. The car has to go to an actual Chevy dealership to see what the problem is because they specialize in their own cars. Then why have a service department if Bo dont know Diddly.....this will determine if i want to keep the car or not....if it comes back again for the same problem. They can have it back...it's a lemon. The Advisors have no clue about nothing just there. I am not makong payments on a car that's in the shop more than on the street. Stay tuned
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Review
#577037 Review #577037 is a subjective opinion of poster.
Service
Carmax Oil Change
Reason of review
Damaged or defective

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
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