State: Maryland Product: Carmax Oil Change Clear all filters (5 of 38 reviews match)
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I bought my 2012 Honda Accord at a low 40,000 miles from Carmax center in White Marsh, Maryland. The car was previously owned by a Business Company and only listed to have been in one accident prior to my purchase. Sounds like a great car. I guess that's why I'm...
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1 comment
Frankie S
#995136

That's funny, carmax trains their employees to tell customers the vehicles are high quality. The signs are all over their showrooms. I guess carmax must be F.O.S.!!!

Review
#645349 Review #645349 is a subjective opinion of poster.
Service
Carmax Oil Change
Reason of review
Bad quality
Loss
$700
Preferred solution
Let the company propose a solution

Carmax - Oil Change Review from East Riverdale, Maryland

Laurel Maryland Purchased a 2006 Impala in August 2014. Since that time its been in the shop more than on the street. They kept my car for almost 3 weeks and affter two days the problem is back. After going above the Advisor to the Service Manager then i realized that the Technicians only can do basic such as oil change, tires, alignment and tuneups. The car has to go to an actual Chevy dealership to see what the problem is because they specialize in their own cars. Then why have a service department if Bo dont know Diddly.....this will determine if i want to keep the car or not....if it comes back again for the same problem. They can have it back...it's a lemon. The Advisors have no clue about nothing just there. I am not makong payments on a car that's in the shop more than on the street. Stay tuned
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Review
#577037 Review #577037 is a subjective opinion of poster.
Service
Carmax Oil Change
Reason of review
Damaged or defective
Past experience with CarMax was positive but recent experience with CarMax in Laurel, MD, suggests the franchise has gone downhill. It's capitalism, yes--they make an offer, I accept or reject. But when CarMax offers more than 40% lower than a dealer (outright offer,...
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1 comment
Frankie S
#870378

Capitalism is destroying society.

Review
#533911 Review #533911 is a subjective opinion of poster.
Service
Carmax Oil Change
Tags
  • used vehicles purchase
Took my Infiniti purchased through Carmax in for A/C Compressor on 6/25/14. Repairs took 3 weeks to complete with my service rep constantly calling with news that they needed another part. Lucky I own another vehicle because the rep also repeatedly tried to get me into...
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Review
#512526 Review #512526 is a subjective opinion of poster.
Service
Carmax Oil Change
My wife purchased a BMWX3 at CarMax used car section May 15 2014. In 4 Days light came on for vehicle, needing a Oil change. Brought vehicle in, and CarMax took care of the issue. On Fathers Day we had to get the truck towed to CarMax because of, I believe Electrical...
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1 comment
Onna
#829586

I hope Carmax in Modesto is as good to me and does the right thing like they did for you. I just want to be made while with a car that I paid for!

Review
#499024 Review #499024 is a subjective opinion of poster.
Service
Carmax Oil Change

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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