Carmax Repair Reviews in Kansas, USA
(4 of 62 reviews match)
I do not like how you are taking care of service work on my vehicle. You tell me its covered under my max care warrenty. Then you call me an want $400 more for these same parts. I brought my vehicle in because the service light was on. I was told that was covered. I...
- Being lied to
Reason of review
Let the company propose a solution
Owned car for 25 days. It's been in the shop for 12 of those days, simple repairs continue to lead to other repairs. They claim to inspect cars but they don't. Each time my car needed repairs they told me it would be a day. Each time it lasted more than 4 days. Their...
Reason of review
Poor customer service
Carmax - Repair Review
I bought a car from carmax and had problems from the day I bought the car I returned to the dealer for several repairs and they could not repair the car so they sent it to the Mercedes dealer and only authorised minimal repairs not all of the repairs and I had to pay the difference in using factory parts b/c carmax would only pay for after market parts that did not come with a warranty. I went to trade my car and found out it has been in 2 major accidents. They told me my car had a clean car fax...they lied!
i bought 2006 cts cadillac and had troubles from beginning with running rough. they changed oil and said ok its fixed 5 trips to shop later engine rings gone and cna (extended warranty) says denied because whomever put air filter in did not properly replace the air...
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