State: Illinois City: Calumet City Product: Carmax Customer Care Clear all filters (1 of 47 reviews match)
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Carmax in Calumet City, Illinois - Never received a title after 4 and half years and they don't know where it is what kind of answer is that

1.3
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called just kept being tranfered to several people and their answer was don't know where the title is and never new after almost 5 years where it is . just been put on hold and kept on hold with no one answering just passing the buck,what kind of answer is that and what kind of service is that, then all of sudden someone will answer and put on hold and still same answer nothing changes, if their don't know who would it's not my car it was theirs before i received it,so who would know? never buy a car from them.
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Review
#897590 Review #897590 is a subjective opinion of poster.
Service
Carmax Customer Care
Pros
  • Thought it would be easy
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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