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PURCHASED A CAR IN MARCH , AND CAR IS UNDRIVEABLE NOW (AUGUST). CONTACTED CAR MAX SERVICE TO GET MY CAR TOWED THERE.

THEY HAVE NO APPOINTMENTS AVAILABLE UNTIL AFTER LABOR DAY (1 WEEK). YOU WOULD THINK THAT THEY WOULD ALWAYS HAVE SPACE FOR EMERGENCY SITUATIONS FOR CLIENTS. I DO NOT EXPECT MY CAR TO BE REPAIRED IMMEDIATELY. I DO UNDERSTAND THAT THERE ARE OTHER CLIENTS.

I FEEL THAT AFTER YOU BUY A CAR FROM THEM THEY DO NOT WANT ANYTHING TO DO WITH YOU , AND WISH YOU LUCK.

I WORK IN CUSTOMER SERVICE MY SELF AND I WOULD GO BEYOND TO HELP MY CLIENTS. BEWARE BEFORE YOU PURCHASE A VEHICLE FROM CAR MAX.

Product or Service Mentioned: Carmax Repair.

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