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looking for a new truck and found one and they would do up to 10000 for one found one that i did like and than they ran my credit and asked for 8500 down. and i asked them who in the blank has 8500 laying around i lost my job since i dont have a car and i thanks it all to CARMAX SCREW you over thanks to them i do have a dream or wish to care no more and hes like well its not my fault than he hung up on me why do they let places like this that is to help the working person stay around when they dont even care to help rip off rip off rip offf.

Product or Service Mentioned: Carmax Customer Care.

Reason of review: Poor customer service.

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