State: Georgia Product: Carmax Customer Care Clear all filters (2 of 47 reviews match)
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2.3
Details
Arranged financing through Carmax and paid for a transfer of a vehicle. This was a less than pleasurable experience, resulting in multiple telephone calls. 13 days after receiving notice the vehicle was shipped, I happened to get a call from Carmax representative...
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Review
#1407457 Review #1407457 is a subjective opinion of poster.
Service
Carmax Customer Care
Pros
  • Ease of shoipping from home
Cons
  • Selling of my car i paid to transfer
Reason of review
Poor customer service
Loss
$24000
Preferred solution
Price reduction
Tags
  • Selling Scam
1.0
Details
I entered Carmax on Abercorn and was greeted from someone sitting at a desk. I asked them if I could drive my vehicle in the lot to look, because I have bad legs and hips. He informs me that they do not allow personal vehicles on to the lot for security reasons. (He...
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Review
#909942 Review #909942 is a subjective opinion of poster.
Service
Carmax Customer Care
Cons
  • Not handicapped friendly
Reason of review
Poor customer service

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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