State: Florida Product: Carmax Customer Care Clear all filters (2 of 47 reviews match)
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Carmax Customer Care Review

1.3
Details
We gave this company the benefit of the doubt, but it was a waste of time. Very unsatisfied with the way their representatives and managers handle situations, very unprofessional and unorganized. After multiple vehicles purchased, they continue to have mechanical issues and even attempting to purchase a third vehicle was impossible. Not one attempt was made to make it right.
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Review
#895992 Review #895992 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Poor customer service

Carmax Customer Care Review

1.0
Details
I saw a car they had online. I called to make sure the car was available. Made an appointment to see the car. Drive an HOUR to get there and they start the process. 20 minutes in I get told im sorry this car has been sold.
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Review
#876363 Review #876363 is a subjective opinion of poster.
Service
Carmax Customer Care
Reason of review
Poor customer service

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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