State: Florida Product: Carmax Car Repair Clear all filters (3 of 25 reviews match)
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1.5
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I bought a 2011 Buick Regal from CarMax in Sanford, Florida in March of 2014. Maybe 6 months after purchase, I began having problems with parts, including sensors, cables, computer issues, etc. (I'm not savvy as far as the names of the parts that were needing repair.)...
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Review
#945078 Review #945078 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Difficult to contact service department
  • Quality of my vehicle
Reason of review
Bad quality
Tags
  • Sanford Carmax
  • Gm Warranty
  • Buick Corporate
  • Certified Vehicle
I took my car in due to some issues i was having. While my car was serviced another issue came up (which was a malfunction on hyundai). So i was told to bring my car back on a different date to have it repaired and in the mean time ill be placed in a loaner. First...
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1 comment
Anonymous
#1232599

I just brought a vehicle from them and had I have seen these post I would have never went through with financing a vehicle from them. So agitated right now

Review
#940061 Review #940061 is a subjective opinion of poster.
Service
Carmax Car Repair
Reason of review
Order processing issue
I bought a car, 2011 BMW from Carmax Clearwater, Florida Friday March 25, 2016, felt a vibration in the car on Saturday March 26, 2016; dropped the car off at my private mechanic on Sunday March 27, 2017 (Easter) and returned the car to Carmax on Monday March 28, 2016...
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Review
#830912 Review #830912 is a subjective opinion of poster.
Service
Carmax Car Repair
Cons
  • Insincerity
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • poor accountabilty

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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