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CarMax - Fed up

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1.0

Bought my 2020 Jeep Gladiator Rubicon through CarMax and also used CarMax Auto Finance. They make it nearly impossible to make a payment.

After changing my phone number with them, they send sign-in verification to my old number every single time! Or they lock you out of your account constantly so you cannot make a payment. So if I want to make a payment, I have to pay MoneyGram a very large fee to do so. I think they do this type of stuff on purpose to make it hard for you; then they can repossess the vehicle and try to make you pay still after they sell it dirt cheap at auction.

Won't happen with me, though. I will file for bankruptcy on it without hesitation. The vehicle will sometimes run in warm weather, but after a few minutes, every single warning light goes off while driving it. It says the stabilizing system failed; the shifter also constantly locks up, and a warning light comes on also stating that the sway bar is all bad.

If I turn it off while these lights are on, it will not start back up at all, even in warm weather; then I have to get a ride home or to finish doing what I have to do, then go home. It sits more than it gets to drive. Auto start never works at all. Overall, the vehicle is just a piece of junk.

Part of me would rather just let it go and file bankruptcy on it. It would make my life a lot less stressful. I already always have to pay for another ride to take me to and from everywhere I have to go. I am really thinking about letting it go now, filing bankruptcy on it, and giving the burden to anyone else but myself.

It's one of the most stressful ordeals I've dealt with. Just tired and fed up with it. I should have gone with Ally Auto for financing so I could at least make my payments with ease. When I went with Ally in the past, I was able to make my payments without all of the headache.

I never quit paying my loan when I went through Ally either.

I bought this vehicle around 2 to 2.5 years ago. I'm just about done with it.

User's recommendation: No way.

Monetary Loss: $50000.

Preferred solution: No just letting people know the issues I constantly have with this company. .

CarMax Cons: Unreliable vehicle, Constantly have problems making payments.

Location: Cincinnati, Ohio

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So YOU cannot get into your account, YOU did not update your verification phone #, YOU use a fee-based money transfer service when Carmax offers pay-by-phone and not only are you mad at them, you feel bankruptcy is a solution?