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carmax in the phx az area has very rude sales people, if you are trading in a vehicle they want to test drive and evaluate it before you even get a chance to look at the vehicle your interested in. The Kelly bluebook on my trade in was 26,900 which they offered me 18,700 ,they are well known for being a minimum of 5,000 less on your trade in value which I learned from my brother inlaw who sold cars threw carmax in gilbert az for 3years.

They also add in a lot of extra charges on top of the final price that are *** and don't even exist. I have 3 diff personal friends that wished they had never gone there and will never again.

carmax does have a large inventory of cars and that's how people get sucked in.If you do go to carmax in gilbert az avoid a loudmouth woman named Diana. Goodluck

Reason of review: Not as described/ advertised.

Preferred solution: My msg is only to inform the public.

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