They will take advantage of you! They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female!
The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street and was offered my Kelly Blue Book value. The sales person had a lot of awards on their wall and that is sad because they were he was the worst sales person I've ever come in contact with.
I wouldn't recommended selling your call to them! I wasted an hour of my life and I will never go back.
Review about: Carmax Trade-in.
Reason of review: Poor customer service.