Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

They will take advantage of you! They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female!

The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street and was offered my Kelly Blue Book value. The sales person had a lot of awards on their wall and that is sad because they were he was the worst sales person I've ever come in contact with.

I wouldn't recommended selling your call to them! I wasted an hour of my life and I will never go back.

Product or Service Mentioned: Carmax Trade-in.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 03, 2017.
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