Not resolved

Paid to have a car transferred from another state that I was interested in buying from CarMax. The Autocheck Report stated NO Accidents.

Thank goodness before I took possession that a friend of mine ran CarFax. The car had been in TWO accidents and one of them the car damage was so severe the car had to be towed. After researching this is a more than common occurrence with CarMax and they are very aware the reports are inaccurate. It is not only negligent but also deceptive practices.

I suggest posting to their social media sites, (Twitter and Facebook are awesome) and also contacting your local media station and filing a report with your State Auto General's office. When going to other Major Car Dealerships they stated no reputable car company would use them and it's a joke in the industry.

Product or Service Mentioned: Car.

Reason of review: Not as described/ advertised.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Carmax Reviews

  1. 152 reviews
  2. 99 reviews
  3. 48 reviews
  4. 18 reviews
  5. 16 reviews
Carmax reviews