I purchased a Mercedes 2005 C240 from Carmax and after having the car for less than a year it started to fall apart - Bad Breaks, bad mirror, air conditioning going bad and much more. We called Carmax and we got no call back, we drove to Carmax to have our breaks looked at, Carmax charges us $60 to see what is wrong with the car when we already knew what was wrong with it.
We talk to the head manager and he tells us the the other manager is out and that he would call us back - Did he? = NO.
I'll never go to Carmax again! DON'T DO IT!