San Diego, California
Not resolved
1.8
Details
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Fast forward 1 year and 6 months later (today 9/24/15): My husband and I had our Carmax vehicle appraised and was asked if we purchased the vehicle brand new? We advised that, we purchased this vehicle from Carmax used.

We were then asked if we had an accident and we advised the inspector that we have not been in an accident. Come to find out the vehicle we purchased from Carmax was in an accident! The appraiser was able to show us where the body damage occurred and body shop markings.

SHAME ON YOU CARMAX! We would like for you to purchase your vehicle back and other compensation.

Reason of review: Damaged or defective.

Monetary Loss: $15015.

Preferred solution: Full refund.

Carmax Cons: We were not told the vehicle had body damage.

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