Contact Carmax

Phones:
  • (800) 519-1511

Customer Service:

  • (804) 747-0422

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Mailing Address:
CarMaxAttn: Customer Relations
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
Other info:
Mon-Fri, 8:30 am to 8:00 pm EST. If you need help, Customer Relations team is available M-F 9a-8p EST at 800-519-1511.
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About Carmax

CarMax is the largest used-car retailer in the United States. CarMax opened its first store in 1993. CarMax offers hundreds of cars, from Acuras to Volvos, at every store. Each car comes with a 5-Day Money Back Guarantee, and Limited 30-Day Warranty 60Day in Connecticut. Currently, the company operates 100 locations across the country. It is ranked as a FORTUNE 500 company, sold more than 2 million cars, and been named one of FORTUNE magazine's "Best Companies to Work For" five years in a row. According to the CarMax fiscal year 2009 report released on April 2, 2009, the company opened 11 used car superstores, including superstores in 5 new markets. The corporate office of the company is based at 12800 Tuckahoe Creek ParkwayRichmond, VA 23238 The customer service of the company is available at 804 747-0422800 519-1511Customer Relations Specialists are available to assist you Monday through Friday, 8:30 am - 8:00 pm EST.

Carmax reviews and complaints

Carmax is ranked 387 out of 3351 in Dealers category

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