Contact Carmax Customer Service
Carmax Contact Information
- (800) 519-1511
CARMAX AUTO FINANCE:
- (800) 925-3612
- (800) 519-1511
- (855) 562-4935
- (844) 765-5757
- (888) 922-7629
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Currently you can call only US numbers.
Customer Relations Specialists are available to assist you Monday through Friday, 9:00 am - 8:00 pm EST.
Summary of Carmax Customer Service Calls
Customers Contact Carmax to Ask about:
Payments and Charges:
- “Late Payment”
- “Cancel transfer”
- “Trying to get a car”
- “Upset very upset”
- “My key fog won’t work”
Carmax Rating Stats
Friendly, Ease of the process, Staff, Nice showroom, Variety of cars
Customer service, Service manager, Car histories, Professionalism, Lies and lack of professionalism
CarMax is the largest used-car retailer in the United States. CarMax opened its first store in 1993. CarMax offers hundreds of cars, from Acuras to Volvos, at every store. Each car comes with a 5-Day Money Back Guarantee, and Limited 30-Day Warranty 60Day in Connecticut. Currently, the company operates 100 locations across the country. It is ranked as a FORTUNE 500 company, sold more than 2 million cars, and been named one of FORTUNE magazine's "Best Companies to Work For" five years in a row. According to the CarMax fiscal year 2009 report released on April 2, 2009, the company opened 11 used car superstores, including superstores in 5 new markets. The corporate office of the company is based at 12800 Tuckahoe Creek ParkwayRichmond, VA 23238 The customer service of the company is available at 804 747-0422800 519-1511Customer Relations Specialists are available to assist you Monday through Friday, 8:30 am - 8:00 pm EST.
Carmax is ranked 531 out of 4652 in Dealers category