I bought a Ford Mustang from Carmax in 2007 for over $14,000. I also purchased a $2000 warranty which did not cover anything.
The car has given me nothing but problems. I have spent over $10,000 fixing this piece of junk that they sold me. I went to Carmax for an appraisal to sell the car three weeks ago. They quoted me $2000 to buy my car.
I came back to sell it in 3 weeks and they offered me $1250. There is no excuse to *** $750 in three weeks when nothing changed with the car. The person that appraised the car blamed it on the market. Carmax is a terrible company and I will never do business there again.
I will be telling everyone I know to avoid this crooked organization and will make sure to write to several online review sites about what deplorable customer service they have. Very disappointed and unprofessional. This is why people don't respect used car salesmen.
They are disreputable. I give them 0 stars.