everyone i interacted with at this location was great (only reason they’re getting any stars). got the car i wanted, no problem.
i asked plenty of questions, checked the car out, etc. however, a month and a day later (conveniently out of the 30 day warranty), all of a sudden a whole bunch of warning signs appear when i start the car not even an hour post driving/turning off the car. the warning signs were ‘do not drive: vehicle steering defective’, ‘tpms’, ‘stabilization control malfunction’, ‘audi pre sense error’, etc. also, the steering wheel was so stiff that i thought it was stuck.
the car would drive fine; reverse, accelerate, go into neutral.. however the steering wheel was impossible to drive with. i called carmax and informed them, they instructed me to take it to audi..
which i did. basically, carmax can do nothing because it was out of the warranty by a day and now i have to wait for carmax to even diagnose the car for a week b/c of the holidays!(:
Product or Service Mentioned: Audi Car.
Reason of review: Damaged or defective.