State: Connecticut City: Hartford Product: Carmax Oil Change Clear all filters (3 of 38 reviews match)
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Carmax Oil Change Review

2.5
Details
I had an appointment in carmax at 9 am, my car is making a noise and while Im at carmax I ask for an oil change. 7 hrs 1/2 later all they did was an oil change and my car was still making the noise, oh and by the way the mechanic put in the wrong oil not synthetic all the while the oil cap says synthetic only.
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Review
#912115 Review #912115 is a subjective opinion of poster.
Service
Carmax Oil Change
Reason of review
Order processing issue
1.0
Details
me and my husband bought a car at carmax in 2013 may it has been back to their service for repair 6 times it needs everything they patch it give it back to you.... next three months it needs to be towed again.... three times in one year it has been towed ...car max is...
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Review
#565178 Review #565178 is a subjective opinion of poster.
Service
Carmax Oil Change
Pros
  • Nice showroom
Cons
  • Their cars
  • Lies
  • False claims
Reason of review
Damaged or defective
Loss
$10000
I bought my very first car at Carmax in Hartford CT. I was so proud of my Jaguar S-Type. My sales person assured me that it was a good car and told me they went through a list of possible issues and everything checked out. I felt confident and happy about the decision...
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2 comments
Anonymous
#749057

Well, that car is known for having loads of problems. Just because you bought it from carmax doesn't mean that it magically won't develop future problems which normally happen to that car.

But still, forgetting to put the dipstick back in the car after an oil change is unexcusable

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Review
#456447 Review #456447 is a subjective opinion of poster.
Service
Carmax Oil Change
Loss
$13000

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Website:
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Mailing Address:
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Richmond, Virginia 23238
United States
Phone:
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