Tried to buy a 2003 Acura MDX from Carmax, I took the car to my mechanic for inspection within Carmax's 5 day inspection guarantee and there were three critical items that needed to be addressed 1) break pads/rotars needed to be replaced, 2) engine mount was cracked and needed to be fixed, 3) the car was 8-years old and had 99,900 plus miles, which according to the Acura maintenance manual required the replacement of the timing chain. Sales manager led me to believe that they were going to repair the vehicle and bring it up to required maintenance standards/replace timing chain.
Carmax refused to replace the timing chain and I returned the vehicle to Carmax, the car was placed back on their lot without fixing any of the noted problems. Vehicle does not meet Acura's maintenance requirements, is not safe and needs work.
Product or Service Mentioned: Carmax Repair.