Product: Carmax Vehicle Inspection Clear all filters (13 of 13 reviews match)
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I live in Atlanta, Georgia and I located a Land Rover LR4 at the Carmax location in Hartford, Connecticut. Concerned about road corrosion on a northern car, I called the Hartford location and spoke with a rep who told me that Car Max has a rigorous inspection process...
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Anonymous
bill

thanks

Anonymous
Walter V

Thanks save me!

1.0
Product
Carmax Vehicle Inspection
I didn't like
  • Inspection standards
#929614
I decided to purchase a car from Carmax after getting approved through Roadloans.com, They recommended Carmax to me and after doing some research i found a car i liked and began the process to purchase the car from Carmax. The car was a 2013 fiat 500 abarth with under...
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Anonymous
Anonymous

Fool me once, shame on you. Fool me twice, shame on me. Fool me three times....?!

Anonymous
Anonymous

I am glad I read these reviews. we were looking on carmax website for a vehicle to buy. I will never even consider looking there again. Thanks for posting your experience with...

1.0
Product
Carmax Vehicle Inspection
I didn't like
  • Poor quality in vehicles
#771344

Buyer Beware!! CarMax doe's not check for open recalls they claim they provide the customer with information to check. This simply is not true, it IS NOT the customers responsibility to ensure the safety and reliability of the vehicle that they are purchasing after all...
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Anonymous
Anonymous

There IS a class action to force CarMax to repair open recalls. Call 1-800-279-6996 or email josephsantoli@aol.com to report similar problems.

tvbehn
tvbehn

They ARE A JOKE OF A COMPANY. Their inspection is a JOKE otherwise they would have found the 20 things that went wrong and continue to go wrong with the salvage car they sold ...

Product
Carmax Vehicle Inspection
#512547
I purchased a 4WD vehicle from CarMax in Colorado. Within the 5 day return period, I took the vehicle to be checked out at a local mechanic. The first thing found during the inspection was the front and back tires were not the same size and should be the same size. I...
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ringleader
r***ader

You see what I mean when I post about carmax! How can so many people be wrong about this horrible company

Product
Carmax Vehicle Inspection
#483904
I recently purchased a 2010 Toyota Highlander from CarMax Laurel Maryland Found car at VA location and had shipped to Laurel. Looked good and I traded in my 2004 Highlander to save time. After driving car for few days found numerous issues that should have been taken...
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Anonymous
Anonymous

its the trend now at carmax. in the past they used to put out good cars that were inspected 125 point inspection. These past 3 years they are expanding and do not care about e...

ringleader
r***ader

I would like to keep this particular topic fresh on my opinion on fleets and rentals. It's very important to do plenty of research before buying used.

Product
Carmax Vehicle Inspection
#446032
I purchased a 2006 nissan 350z from carmax in lancaster, pa after I had it transferred from fairfax, va. This was my second 350z after my previous one of 6 years was totalled, so I was well aware of how the car should ride, and could easily spot imperfections. I...
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Anonymous
Anonymous

The carmax in Lancaster is very professional. I would not doubt that the one in Fairfax va is a joke

Anonymous
Al

So Carmax sold you a repaired car with a money back return policy and your upset because? The next dealer will sell you a wrecked car with no repairs and no return and you\...

Product
Carmax Vehicle Inspection
#324026
Bought a 2006 Nissan Murano from Carmax. Vehicle has been nothing but problems from the first week of it being mine. Took the vehicle back up to CARMAX to have issues evaluated, only to find that CARMAX's 100 point inspection is more like 50 or 60. Multiple recalls,...
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Anonymous
ManDude

Once again, another pissed (dumb) consumer who bought a car from a franchised dealership and wonders why he got a *** deal. Your first mistake was going to Carmax. Your second...

Anonymous
dudeman (chris hammond)

Come on we all know who dudeman is...lol...one of those lazy managers that kept getting demoted and pushed down...come on dudeman get a clue...you suck!!!!

Product
Carmax Vehicle Inspection
#235395
For over 2 months I watched a vehicle in a Carmax office in Hickory NC. It was a 2005 Chevrolet Trailblazer EXT and fully loaded with only 41K miles. It was beautiful. In September, on a Thursday, I saw that it had been transferred to the Greensboro NC store. That day...
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Anonymous
Kevin in Kansas City

Well well, it is so wonderful to hear from other CarMax customers and their interesting experiences. I too, have had a long experience with my CarMax dealer, and am preparing...

Anonymous
Dayton - Carmax...DO NOT PURCH

Carmax Dayton,Oh: I had radio issues w/my Jeep Commander and made several calls to the store w/ no reply. Once I actually spoke w/ someone it was \"pass the blame\" on every...

Product
Carmax Vehicle Inspection
#201818
We were interested in viewing a Honda Odyssey that we found on the carmax website. It was at the San Antonio location. When we got there, the sales clerk (Chris) admitted he had only been there for 5 months. He had 6 hours notice that we were coming to view the...
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Anonymous
Random

Seems like you're asking them to do things they can't do. Go in with realistic expectations and you won't be disappointed. Having a new sales person might have been problemati...

Anonymous
jon savage

I had a good experience buying a mazda b2300 from carmax orlando location - but they pay for trades valued in the BLACK BOOK NOT BLUE BOOK - my plymouth acclaim netted me $75 ...

Product
Carmax Vehicle Inspection
#195587

I purchased a 2005 Chrysler Pacifica Touring from the Dulles Carmax in July of '09, I also purchased the Carmax extended warranty with it. At around 4 months into owning the vehicle, the transmission would slip once in awhile. During the snowstorm of...
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Anonymous
Joseph

Carmax warranties are probably the worst in existence.

Anonymous
John

Warranties from Carmax and even most other car companies have been *** in my opinion. It\'s something you have to fight them tooth and nail over. You basically need a lawyer...

Product
Carmax Vehicle Inspection
#172116