Product: Carmax Trade-in Rating: 3 Stars Clear all filters (2 of 37 reviews match)
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Rating:
2.8
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Auction prices for your car. The auction they referred to as a dealer only auction were both new and used car dealers go to sell and buy vehicles. They pay both a buy and sell fee at these auctions. Now having said that, Carmax only allows this average $$ for your...
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#1059753 Review #1059753 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue
2.7
Details
We purchased a VW van from Carmax and immediately had major issues with it. Within a year we had the transmission replaced, the engine rebuilt, the breaking system redone, the A/C compressor replaced, and many more problems after the first year. My wife would be...
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Anonymous
#1079526

Same EXACT thing is happening to me except with my Honda Odyssey van. I purchased my vehicle from them expecting to get a top of the line used vehicle and got the exact opposite.

Reported issues 7 days after purchase and was told they couldn't duplicate my complaints 15 months later my van was in the shop for weeks at a time off and on for months.

Now they want to offer me $6000 on a van I paid $14000 for less than 2 years ago. No way!

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#733569 Review #733569 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Damaged or defective

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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