Carmax Trade-in Reviews and Complaints
5 of 37 reviews with 1-star rating.
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I was rilped off | Carmax in Costa Mesa, California
Ww were given a wothless bank draft that cannot used when i sold my car. The check (or what appeared to be) was not real. They are liers and theves. I am without food or shelter and they were aware of this. Now, no car and no money.
Review
Service
Carmax Trade-in
Reason of review
Problems with payment
"Car max misrepresents itself" Car max does not really take your car as a trade in... They buy cars and then if you want to buy from them you pay taxes on the full amount, but they only offer you wholesale/auction trade in value. And they stated that the price will...
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Review
Service
Carmax Trade-in
Reason of review
Poor customer service
Carmax in Albany N.Y. is a joke they offered me $2000. less than what my truck is worth and made me sit there for an hour and a half I feel 100% disrespected and will never deal with them again. Don't go there unless you don't mind wasting your time. They absolutely...
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Review
Service
Carmax Trade-in
Reason of review
Pricing issue
They will take advantage of you!They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female! The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street...
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Review
Service
Carmax Trade-in
Reason of review
Poor customer service
When I told him that the Jeep dealership was offering me between 14-16k, he told me just to take it there and that CarMax would not pay me that amount. But I said, "you haven't even appraised my truck yet." So then he started telling me my truck is old and blah blah...
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Review
Service
Carmax Trade-in
Cons
- Staff
- Product and service quality
- Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
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And you suck too...laughing out loud at your *** complaint. Suck it up *** and take your Yankee self down here to Dixie!
And a way down yonder in the land of Cotten old times there are not forgotten...look away, look away look away Dixie Land! Yeee haw