Product: Carmax Trade-in Rating: 1 Star Clear all filters (5 of 37 reviews match)
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Carmax in Costa Mesa, California - I was rilped off

1.0
Details
Ww were given a wothless bank draft that cannot used when i sold my car. The check (or what appeared to be) was not real. They are liers and theves. I am without food or shelter and they were aware of this. Now, no car and no money.
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Review
#1175089 Review #1175089 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Problems with payment
1.0
Details
"Car max misrepresents itself" Car max does not really take your car as a trade in... They buy cars and then if you want to buy from them you pay taxes on the full amount, but they only offer you wholesale/auction trade in value. And they stated that the price will...
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Review
#1038222 Review #1038222 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Poor customer service
1.0
Details
Carmax in Albany N.Y. is a joke they offered me $2000. less than what my truck is worth and made me sit there for an hour and a half I feel 100% disrespected and will never deal with them again. Don't go there unless you don't mind wasting your time. They absolutely...
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1 comment
Anonymous
#1337597

And you suck too...laughing out loud at your *** complaint. Suck it up *** and take your Yankee self down here to Dixie!

And a way down yonder in the land of Cotten old times there are not forgotten...look away, look away look away Dixie Land! Yeee haw

Review
#1013911 Review #1013911 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue
1.1
Details
They will take advantage of you!They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female! The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street...
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#984303 Review #984303 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Poor customer service
1.0
Details
When I told him that the Jeep dealership was offering me between 14-16k, he told me just to take it there and that CarMax would not pay me that amount. But I said, "you haven't even appraised my truck yet." So then he started telling me my truck is old and blah blah...
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Review
#919316 Review #919316 is a subjective opinion of poster.
Service
Carmax Trade-in
Cons
  • Customer service
  • Staff
  • Product and service quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

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