2.0
Details
CarMax, not a reputable Used Car experience
Carmax is a J.O.K.E. ! Went in Thursday to get an appraisal on my sons car, came back as an ok offer. His grandfather said go ahead and look on the lot for another car. Found what we thought was a gem, a 2013 Infiniti G37 w only 17k miles, great buy? HHHMMMMM keep...
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2 comments
Anonymous
#1434420

No cords or threads showing, There is nothing wrong with them.

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Featured
Review
#1108429 Review #1108429 is a subjective opinion of poster.
Service
Carmax Trade-in
Cons
  • Worst car buying experience ever
Reason of review
Damaged or defective
Loss
$416
Preferred solution
Let the company propose a solution

Won’t even give you Kelly Blue book value | Carmax in Memphis, Tennessee

2.0
Details
Don’t waste your time or gas going to Carmax,I’m a 2nd owner of a 2011 vehicle, low mileage they $2800 below Blue Book and had the same vehicle on their lot for 2 1/2 times more selling price Damn Thieves I
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Review
#1439318 Review #1439318 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Bad quality
You should never trade your car to Car Max Here is why I had a 2007 Toyota Camry with 130,913 miles on the odometer all miles are original and not tampered with and odometer was never replaced and never broke The KBB value is 2,590 but car max only offered 1000 and...
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Review
#1424490 Review #1424490 is a subjective opinion of poster.
Service
Carmax Trade-in

I was rilped off | Carmax in Costa Mesa, California

1.0
Details
Ww were given a wothless bank draft that cannot used when i sold my car. The check (or what appeared to be) was not real. They are liers and theves. I am without food or shelter and they were aware of this. Now, no car and no money.
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Review
#1175089 Review #1175089 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Problems with payment
Does CarMax take advantage of people who don't know how to negotiate or walk away? Do not do business with these crooks. In order to write this review, CarMax wants a minimum of 100 words. Crooks, Crooks, Crooks, do not do business with this company Find someone...
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Review
#1080214 Review #1080214 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue
1.9
Details
do not trade in your car! carmax will offer you very low and make profit of your car big time. Trading your car is worse thing that you will do, sell your car by yourself and even if you don't make a profit on it. I rather loss few more than to loss a lot more...
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Review
#1009310 Review #1009310 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue
1.0
Details
"Car max misrepresents itself" Car max does not really take your car as a trade in... They buy cars and then if you want to buy from them you pay taxes on the full amount, but they only offer you wholesale/auction trade in value. And they stated that the price will...
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Review
#1038222 Review #1038222 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Poor customer service
2.8
Details
Auction prices for your car. The auction they referred to as a dealer only auction were both new and used car dealers go to sell and buy vehicles. They pay both a buy and sell fee at these auctions. Now having said that, Carmax only allows this average $$ for your...
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Review
#1059753 Review #1059753 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue
1.1
Details
They will take advantage of you!They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female! The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street...
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Review
#984303 Review #984303 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Poor customer service

Contact Carmax Customer Service

Website:
www.carmax.com
Mailing Address:
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Phone:
(800) 519-1511
All Carmax Contacts

Carmax Reviews

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Carmax reviews

Carmax - Trade-in Review

Went in today, we had in mind selling are 2005 eddie bauer excursion witch is the nicest edition, amd the last year they made them. We had alreay been offered by TITLE MAX 6500$, we sat around for about an hour while they looked at it too see how much they would offer. The guy then came back and said we have your offer, with all smiles he sat down and showed us the price they offered witch WAS 2,000$ . Long story short dont go too carmax
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Review
#978324 Review #978324 is a subjective opinion of poster.
Service
Carmax Trade-in
Reason of review
Pricing issue