Manufacturer: Carmax Category: Trade-in Clear all filters (32 of 32 reviews match)
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Does CarMax take advantage of people who don't know how to negotiate or walk away? Do not do business with these crooks. In order to write this review, CarMax wants a minimum of 100 words. Crooks, Crooks, Crooks, do not do business with this company Find someone...
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Product
Carmax Trade-in
#1080214
Auction prices for your car. The auction they referred to as a dealer only auction were both new and used car dealers go to sell and buy vehicles. They pay both a buy and sell fee at these auctions. Now having said that, Carmax only allows this average $$ for your...
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2.8
Product
Carmax Trade-in
#1059753
"Car max misrepresents itself" Car max does not really take your car as a trade in... They buy cars and then if you want to buy from them you pay taxes on the full amount, but they only offer you wholesale/auction trade in value. And they stated that the price will...
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1.0
Product
Carmax Trade-in
#1038222
do not trade in your car! carmax will offer you very low and make profit of your car big time. Trading your car is worse thing that you will do, sell your car by yourself and even if you don't make a profit on it. I rather loss few more than to loss a lot more...
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1.9
Product
Carmax Trade-in
#1009310
They will take advantage of you!They offered me $5,000 less than the Kelly Blue Book value and talked down to me because I was a female! The sales person didn't care that I was upset and said that was the best offer I could get. I went to a dealership down the street...
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1.1
Product
Carmax Trade-in
#984303
We had alreay been offered by TITLE MAX 6500$, we sat around for about an hour while they looked at it too see how much they would offer. The guy then came back and said we have your offer, with all smiles he sat down and showed us the price they offered witch WAS 2,000$ . Long story short dont go too carmax...
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Product
Carmax Trade-in
#978324
You would think that referrals and customer satisfaction for the new purchase of vehicles was more important to them than lining their pockets and trying to screw over existing customers who want to sell back a vehicle they had previously brought from at CarMax I...
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Anonymous
Anonymous

When you buy, you pay retail price, including all fees, tag, tag and title. When you sell, you get wholesale price. When you buy a brand new car, the depreciation the day yo...

Product
Carmax Trade-in
#941380
When I told him that the Jeep dealership was offering me between 14-16k, he told me just to take it there and that CarMax would not pay me that amount. But I said, "you haven't even appraised my truck yet." So then he started telling me my truck is old and blah blah...
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1.0
Product
Carmax Trade-in
I didn't like
  • Product and service quality
  • Customer service
  • Staff
#919316
We purchased a VW van from Carmax and immediately had major issues with it. Within a year we had the transmission replaced, the engine rebuilt, the breaking system redone, the A/C compressor replaced, and many more problems after the first year. My wife would be...
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Anonymous
Anonymous

Same EXACT thing is happening to me except with my Honda Odyssey van. I purchased my vehicle from them expecting to get a top of the line used vehicle and got the exact opposi...

Anonymous
Anonymous

Isn't it comical how they feed customers with bs! The VW market is soft, yet the ones they sell are highly priced. They always have an answer to justify them. I see why so man...

2.7
Product
Carmax Trade-in
#733569
Everything they sell is bought at wholesale auto auctions, and most cars that end up at auto auctions are big dealership trade-ins that don't meet big dealership standards. The good stuff stays at big dealerships. The money they offer you for your trade-in is based on...
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Anonymous
EXKMX

Dont forget the hidden "Appraisal Cost Recovery" fee they've added to all appraisals. The MAX added this around 2010 and hits each appraisal offer for an additional 10-15% ded...

Product
Carmax Trade-in
#565772