Carmax can't seem to get my car I purchased from them fixed. I purchased a car that was supposed to be free of oil leaks or any issues.
It was supposed to have passed the 125 point inspection but was not up to par. They had my car for over a week and were still ordering parts. No sense of urgency or care from Carmax at all. They sold me a car with issues that they can't even fix.
Good Luck if you ever buy from Carmax and the car has issues.
Good Luck if you ever go to Carmax in Duarte. Edwin or Ronnie can't do anything to help you and it is hard to get the real hard truth out of them, they just say everything is fine and will be ok.
Product or Service Mentioned: Carmax Oil Change.
Monetary Loss: $16000.